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The Public Information Act

Texas Government Code, Chapter 552, gives you the right to access government records; and an officer for public information and the officer’s agent may not ask why you want them. All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of the information. Governmental bodies shall promptly release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.

Information that is Public

  • The name, location, and type of permit or license sought in an application for an original or renewal permit to sell alcoholic beverages is public information;
  • Records of violations by the business, documents introduced and made public at hearings and the decisions resulting from those hearings are available to the public pursuant to section 5.47 of the Alcoholic Beverage Code.

Exceptions to the Public Information Act

  • Section 5.48 of the Alcoholic Beverage Code makes the records of a licensee or permittee, other than those mentioned above, confidential. The records are therefore excepted from disclosure by virtue of Section 552.101 of the Government Code. Like other documents privileged in law the Texas Alcoholic Beverage Commission may only release these documents with an executed consent for release of records signed either by the permit holder or an officer of the corporation; or a court order signed by a judge requiring the Texas Alcoholic Beverage Commission to furnish the documents privileged by law. (See Attorney General Opinions M-213 and JM-1235, as well as, ORN Nos.62, 66, 94, 186 and 544.) Additionally, the commission has received several informal letter rulings from the Texas Attorney General on this issue. (See OR90-050, OR95-258, OR96-0771, OR97-0364, OR97-0530, OR97-0859, OR97-1151, OR98-2408, OR98-3032, OR99-2010, OR99-2210, OR99-2976, OR99-3404, OR2000-0096, OR2000-2378 and OR2000-2976.)
  • Section 11.39(b)(4) requires the disclosure of the names and titles of the officers of a corporation. Attorney General Opinion OR90-050, as it interprets §11.39(b), excepts the names of shareholders/stockholders from disclosure.
  • Other records held by the Texas Alcoholic Beverage Commission may be excepted from disclosure pursuant to the Public Information Act. Subchapter C of Government Code Chapter 552 - Public Information lists the exceptions.

Some types of information that may be kept confidential include the following:

  • private, personal information such as certain financial or medical information;
  • information made confidential by law;
  • certain law enforcement information, which may include the identity of informers;
  • some information related to ongoing litigation or settlement negotiations involving the state;
  • home addresses, phone numbers and social security numbers of government officials, employees, and commissioned peace officers.

Rights of Requestors

You have the right to:

  • Prompt access to information that is not confidential or otherwise protected;
  • Receive treatment equal to all other requestors, including accommodation in accordance with the Americans with Disabilities Act (ADA) requirements;
  • Receive certain kinds of information without exceptions, like the voting record of public officials, and other information;
  • Receive a written itemized statement of estimated charges, when charges will exceed $40, in advance of work being started and opportunity to modify the request in response to the itemized statement;
  • Choose whether to inspect the requested information (most often at no charge), receive copies of the information or both;
  • A waiver or reduction of charges if the governmental body determines that access to the information primarily benefits the general public;
  • Receive a copy of the communication from the governmental body asking the Office of the Attorney General for a ruling on whether the information can be withheld under one of the accepted exceptions, or if the communication discloses the requested information, a redacted copy;
  • Lodge a written complaint about overcharges for public information with the Texas Building and Procurement Commission. Complaints of other possible violations may be filed with the county or district attorney of the county where the governmental body, other than a state agency, is located. If the complaint is against the county or district attorney, the complaint must be filed with the Office of the Attorney General.

Responsibilities of Governmental Bodies

All governmental bodies responding to information requests have the responsibility to:

  • Establish reasonable procedures for inspecting or copying public information and inform requestors of these procedures;
  • Treat all requestors uniformly and shall give to the requestor all reasonable comfort and facility, including accommodation in accordance with ADA requirements;
  • Be informed about open records laws and educate employees on the requirements of those laws;
  • Inform requestors of the estimated charges greater than $40 and any changes in the estimates above 20 percent of the original estimate, and confirm that the requestor accepts the charges, or has amended the request, in writing before finalizing the request;
  • Inform the requestor if the information cannot be provided promptly and set a date and time to provide it within a reasonable time;
  • Request a ruling from the Office of the Attorney General regarding any information the governmental body wishes to withhold, and send a copy of the request for ruling, or a redacted copy, to the requestor;
  • Segregate public information from information that may be withheld and provide the public information promptly;
  • Make a good faith attempt to inform third parties when their proprietary information is being requested from the governmental body;
  • Respond in writing to all written communications from the Texas Building and Procurement Commission regarding charges for the information. Respond to the Office of the Attorney General regarding complaints about violations of the Act.

Procedures to Obtain Information

  1. Submit a request by mail, fax, email or in person according to a governmental body's reasonable procedures.
  2. Include enough description and detail about the information requested to enable the governmental body to accurately identify and locate the information requested.
  3. Cooperate with the governmental body's reasonable efforts to clarify the type or amount of information requested.

A. Information to be released

  • You may review it promptly, and if it cannot be produced within 10 working days the General Counsel's office will notify you in writing of the reasonable date and time when it will be available.
  • Keep all appointments to inspect records and to pick up copies. Failure to keep appointments may result in losing the opportunity to inspect the information at the time requested.
  • You must respond to any written estimate of charges within 10 days of the date the governmental body sent it or the request is considered automatically withdrawn. The agency's charges for copies are based on the schedule recommended by the Texas Building and Procurement Commission.
  • If estimated costs exceed $100.00 (or $50.00 if a governmental body has fewer than 16 full time employees) the governmental body may require a bond, prepayment or deposit.
  • You may ask the governmental body to determine whether providing the information primarily benefits the general public, resulting in a waiver or reduction of charges.
  • Make a timely payment for all mutually agreed charges. A governmental body can demand payment of overdue balances exceeding $100.00, or obtain a security deposit, before processing additional requests from you.

B. Information that may be withheld due to an exception

  • By the 10th business day after a governmental body receives your written request, a governmental body must:
    1. request an Attorney General opinion and state which exceptions apply;
    2. notify the requestor of the referral to the Attorney General; and
    3. notify third parties if the request involves their proprietary information.
  • Failure to request an Attorney General opinion and notify the requestor within 10 business days will result in a presumption that the information is open unless there is a compelling reason to withhold it.
  • Requestors may send a letter to the Attorney General arguing for release, and may review arguments made by the governmental body. If the arguments disclose the requested information, the requestor may obtain a redacted copy.
  • The Attorney General must issue a decision no later than the 45th working day from the day after the attorney general received the request for a decision. The attorney general may request an additional 10 working day extension.
  • Governmental bodies may not ask the Attorney General to "reconsider" an opinion.


For complaints regarding failure to release public information please contact your local County or District Attorney. In Travis County, you may contact the County Attorney at (512) 854-9415 or the District Attorney at (512) 854-9400.

You may also contact the Office of the Attorney General, Open Records Hotline, at (512) 478-6736 or toll-free at (877) 673-6839.

For complaints regarding overcharges, please contact the Texas Building and Procurement Commission at (512) 475-2497.

Questions and Comments

Please contact the Legal Division with any requests, questions, or comments on access to records or information.

By mail

Office of General Counsel
Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, Texas 78711

In person

Suite 380
5806 Mesa Drive
Austin, Texas 78731

By e-mail

By phone

(512) 206-3223

By fax

(512) 206-3226